About placing orders

Apply from the website or app

Orders can generally only be placed through Shopping bag on your computer or smartphone.
*Orders cannot be placed by fax, mail, or telephone. Any orders placed will be invalid.
(For some products, applications may be accepted other than via the web.)
Also, orders cannot be placed through Monthly BOX Shopping bag.

Products that have a stock quantity displayed on the product page are available in limited quantities.
In this case, we will deliver to those who ordered first until the displayed quantity reaches "0".

How to apply PC/smartphone

Please click the "Add to shopping bag" button on each product page to place your favorite products in the shopping bag and place an order.

Please be careful

Due to our regulations, we may not be able to accept your order.

*Customers may be asked to change the payment method, such as cash on delivery or credit card.

<in particular>
・If you are a first-time shopper on FELISSIMO and your order is over 30,000 yen.
・Even in other cases, when the Company deems it necessary depending on the content of the order or transaction.