Contact us
Notification
Inquiries via "Contact Us"
Customer service will be temporarily suspended during the following period due to the Japanese holiday.
■【 Holiday Closure Dates】
August 13th to August 17th (Japan Time)
For more details, please click here.
We will begin responding to email inquiries received during the holiday period starting August 18th.
We apologize for any inconvenience this may cause and appreciate your understanding.
We will check your inquiry on the next business day. We will reply to your inquiry by email.
Please confirm
- Please set up allow to receive e-mails from FELISSIMO at "felissimo.co.jp"
- Once you submit your inquiry, you will receive an automated email confirming that we have received it. If you do not receive this email within 2 hours, please check your mailbox (including your spam folder). If you still have not received the email, please contact us again using the 'Contact Us' form.
Before contacting us
-
You can check the basic shopping method in the shopping guide.
-
We have collected frequently asked questions from our customers.
- FELISSIMO CORPORATION
- 7-1 Shinkocho, Chuo-ku, Kobe 650-0041