About Express BOX & Pre-order Payment
Shopping guide menu
1.Payment currency
Payment is settled in Japanese yen (JP¥).
(For currency payment terms, exchange rates, etc. are set forward by the payment institutions or credit card issuing company.)
2.Payment method
We accept three payment methods: credit card, Alipay, and PayPal (single payment only).
【Notice Regarding Temporary Suspension of Alipay Payments】
Due to system maintenance, Alipay payments are currently temporarily suspended. Please use another payment method. We sincerely apologize for any inconvenience caused.
3. Credit card
Once the amount has been determined, we will bill your credit card company.
(Example: Order amount -Sold out amount - discount amount + overseas shipping fee)
If the product is Sold out /out of stock, we will cancel the credit card authorization and settle the payment for the delivered product.
■3D Secure (identity authentication service)■
To ensure a safe and secure shopping experience, FELISSIMO will be implementing 3D Secure (identity authentication service) from April 2025 to further improve the security of online payments. For more information, click here
4.Alipay or PayPal
【Notice Regarding Temporary Suspension of Alipay Payments】
Due to system maintenance, Alipay payments are currently temporarily suspended. Please use another payment method. We sincerely apologize for any inconvenience caused. 。