About customer feedback
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On the product details page, we post "Customer Testimonials" from customers who have ordered and used our products.
*Customer testimonials are merely the opinions of customers who have used the product and do not guarantee effectiveness or efficacy.
How we collect customer feedback
フェリシモ定期便の商品をお受け取りになった日本国内のお客さまに、商品の感想をお伺いするメールをお送りしております。メールでは、商品の感想（自由記述）、評価（5段階）、ニックネームのご記入をお願いしております。お寄せいただいた内容は、商品詳細ページに「お客さまの声」として掲載しております。
Posting customer feedback
When posting customer testimonials, we may modify or refrain from publishing them if they fall under any of the following categories.
- Content unrelated to the product in question
- Content that claims extreme efficacy
- Any content that is not based on facts or uses of products that are not recommended by our company
- Content that refers to other companies' products or brands, third parties, or specific works
- Contents related to inquiries that require individual responses
- Content that includes personal information that could identify an individual, such as a name or address
- Content that is contrary to public order and morals or violates laws and regulations
- Content that we determine to be a typographical error
- Content that includes emojis and symbols that depend on your environment
- Any other content that the Company deems inappropriate or inappropriate for publication.