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● Important Notice ● Real-Name authentication has become mandatory due to the upgrade of Taiwan's customs system from July 1, 2022.If you are living in Taiwan, please download and install the APP named EZWAY and register your personal information such as name, mobile phone, email address, etc. beforehand. Please also make sure the registered contents match the information of your Felissimo membership. DHL will inform customer through SMS or email after the parcel shipped, please use the APP to complete the real-name authentication in advance. If you did not register beforehand, or if your registered contents differ from your Felissimo membership information, The customs will not accept the declaration and the parcels could not be delivered successfully.

●Beware of fake and fraudulent websites.


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