Q&A (frequently asked questions)

Q. How do I unsubscribe or register for email notifications?

Please follow the procedure below.

■Various information emails (news emails about popular brands, Felissimo collection news, etc.)
Registering and canceling email information (members only)

■Email newsletters from each brand
If you are registered for each brand's email newsletter, please unsubscribe using the method listed at the end of each email.

*The contents and frequency of deliveries will vary depending on each member's shopping history.
*Due to preparation for email distribution, we may send you emails that are not in accordance with the unsubscribe procedure.

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Contact us

  • phone

    0120-924-213
    (Toll free)
    • Weekdays: 9:00-18:00 Saturdays: 9:00-17:00
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    0120-924-214
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    • Please let us know if it is not convenient for you to reply by fax.
    • Some IP phones may not be available.
FELISSIMO CORPORATION
7-1 Shinkocho, Chuo-ku, Kobe 650-0041