Q&A (frequently asked questions)

Q. I can't see the page

Please check below.

■ If "Sorry, an error has occurred." is displayed
1) Set your browser's SSL to Enabled.
FELISSIMO website uses an encrypted communication technology called "SSL" to protect your personal information.
*For the setting method, please refer to the help of each browser.

2) because the server is very busy or the server is down
Please try again later.

■ If the message "The specified page could not be found." is displayed
The page you're looking for has been removed, renamed, or is no longer available
There is a possibility. If you entered the page address in the address bar, the page address
Please check that you have entered the correctly.

■ If "The item you are looking for was not found." is displayed
The product you are looking for has been removed, renamed, or is no longer available
There is a possibility. If you entered the page address in the address bar, the page address
Please check that you have entered the correctly.

Was this answer helpful?

No

Contact us

  • phone

    0120-924-213
    (Toll free)
    • Weekdays: 9:00-18:00 Saturdays: 9:00-17:00
    • In order to value your opinions and requests, we will record them.
    • Some IP phones may not be available.

  • FAX

    0120-924-214
    (no communication charges)
    • Please enter your phone number, fax number, membership number, and name.
    • Please let us know if it is not convenient for you to reply by fax.
    • Some IP phones may not be available.
FELISSIMO CORPORATION
7-1 Shinkocho, Chuo-ku, Kobe 650-0041