Contact us
Notice
Inquiries Regarding “Contact Us”
Japan’s holiday week will start from December 27th to January 4th.
Please note that replies to inquiries received before, during, or after the holiday period, as well as the dispatch of goods, may take longer than usual.
We apologize for any inconvenience and appreciate your understanding.
■Inquiry Service Holiday Notice
[Closed during the holiday period]December 27th ～ January 4th
Please refer to the details here
Inquiries received before and during the year-end and New Year holiday period will be processed sequentially starting January 5th.
Thank you for your understanding.
We will check your inquiry on the next business day. We will reply to your inquiry by email.
Please confirm
- Please set up allow to receive e-mails from FELISSIMO at "felissimo.co.jp"
- Once you submit your inquiry, you will receive an automated email confirming that we have received it. If you do not receive this email within 2 hours, please check your mailbox (including your spam folder). If you still have not received the email, please contact us again using the 'Contact Us' form.
Before contacting us
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You can check the basic shopping method in the shopping guide.
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We have collected frequently asked questions from our customers.
- FELISSIMO CORPORATION
- 7-1 Shinkocho, Chuo-ku, Kobe 650-0041