* Only payment by credit card is acceptable. Payment by debit card cannot be accepted.
* Payment by Alipay, WeChatPayment cannot be accepted.
Regarding Delivery Charges
* If the delivery only includes subscription products, delivery charges will be calculated basing the amount of subscription products.
* If the delivery includes other regular Collection products, the shipping fee is shown at the time you place an order which is only based on the Collection products to calculate and exclude the subscription products you have ordered. The shipping fee will be recalculated by adding your subscription products before the parcel is ready to be shipped and will refund overcharges on shipping to your credit card.
* Depending on the bank account linked to your credit or debit card, a handling fee may apply for processing refunds or amount adjustments. For details, please contact your bank.
For 3 Times Entry products, products will be sent to your side AUTOMATICALLY in 3 consecutive months by just ordering ONCE. (Any cancellation will not be accepted) (similar to subscription collection)
*The price shown is the amount of product per delivery. The amount will be charged every time when the product is ready to be shipped. (We will not charge you for the amount of 3 deliveries in one time)
*Please note that for campaigns of which the standard is based on the amount of product price, the First Time Ordering Special price (instead of the regular price) is regarded as the product price. The shipping fee will be calculated by the discounted price.
*Due to special reasons, delay or out-of-stock might occur. (If there is any out-of-stock of product, the delivery will be postponed. Yet customer will still receive 3 times deliveries)
*Except defective goods, no refund or exchange will be accepted.
*If you have ordered the products with 3 Times Entry code number, during the subscription period, you cannot add quantity for the same product by using the original product code number or the same 3 Times Entry code number. (Except for one-pattern collection) If you need to add quantity, please contact our customer service department.
*For rotation collection, if you have collected all the patterns in the collection during the subscription period, due to the different sequence of first round and second round delivery, you may receive same pattern of product.
*For limited collection, if you have collected all the patterns in the collection during the subscription period, product will not be sent to your side automatically despite of the remaining subscription period.
The most typical Felissimo Collection, in which different colors or design in the Collection is delivered every month. You can even order just once!
* Please leave the order of delivery to us, as new designs are added from time to time.