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After I ordered a product in pick up shop, if I order the same product in "Collection", will I receive the same color/design which I already got from pick up shop?
We have product delivery records for each member (accroding to the Global member ID). Therefore we will arrange different design/color to be delivered to you.
The product I saw yesterday can't be found today.
Due to production and order situation, products might be removed at anytime. We recommend you placing order as soon as possible.
【About enquiries to our customer service department】Normally, we will reply your enquiries within 5 working days. However, due to Japan holiday from 28th April to 6th May, enquiry service will be temporary closed during the said period. Replies for enquiries during holiday might take more than 5 working days. Thank you very much for your consideration.
Besides, due to system maintenance, our website will be temporary closed from 9:00am on 4th May to 9:00am on 5th May(Japan time).
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