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Notice
Regarding the customer service suspension during Japanese holiday
Customer service will be suspended during the Japanese holidays from September 19 to 23 (JST).
Please note that there may be a delay in delivery due to the holidays. Service will be resumed from September 24 and all inquiries will be handled shortly.
We apologise for any inconvenience this may cause and appreciate your understanding.
We will check your inquiry on the next business day. We will reply to your inquiry by email.
Please confirm
- Please set up allow to receive e-mails from FELISSIMO at "felissimo.co.jp"
- Once you submit your inquiry, you will receive an automated email confirming that we have received it. If you do not receive this email within 2 hours, please check your mailbox (including your spam folder). If you still have not received the email, please contact us again using the 'Contact Us' form.
Before contacting us
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You can check the basic shopping method in the shopping guide.
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We have collected frequently asked questions from our customers.
- FELISSIMO CORPORATION
- 7-1 Shinkocho, Chuo-ku, Kobe 650-0041